Western Washington University, Bellingham, WA

A special mix of academic excellence, a focus on undergraduates, active learning, personal attention to students, respect for diversity, and beautiful surroundings makes Western Washington University one of the top public master's-granting universities in the nation. With an enrollment of approximately 15,000 students and selective admission standards, the academic community is large enough to provide tremendous choice and intellectual challenge while also small enough for students to find support for creating their own path. Words frequently used to describe the campus culture include adventurous, collaborative, distinctive, engaging and inviting.  Located 90 miles north of Seattle and 60 miles south of Vancouver, British Columbia, Bellingham is a vibrant coastal community of 80,000 and offers outstanding opportunities for entertainment, recreation and community involvement.

Admissions Counselor
About the Position: The Office of Admissions is looking for 2 energetic professional colleagues to join our team in identifying, inspiring, and enrolling promising scholars and future leaders. Anticipated start date is August 1, 2017. Reporting to the Assistant Director of Recruitment, Admission Counselors manage outreach and recruitment efforts for a specified geographic territory while contributing to the development and implementation of a comprehensive and data-driven undergraduate recruitment plan. Counselors participate in all aspects of outreach and recruitment, in a fast-paced work environment. This includes applying a proactive and detailed approach to learning about Western, building relationships with students, families and counselors, and engaging in relevant follow-up, program-planning, application and scholarship decision-making and related duties as assigned to identify, attract and enroll future Western students.

The Office of Admissions supports Western’s mission to bring together individuals of diverse backgrounds and perspectives in an inclusive, student-centered university that develops the potential of learners and the well-being of communities. We encourage applicants from all backgrounds who demonstrate a commitment to diversity, equity, and inclusion.

Position responsibilities include:

  • Communicating the values of Western Washington University and the benefits of higher education to a wide and diverse range of prospective students, parents, high school counselors, and community groups with tact, diplomacy, and discretion
  • Extensive public speaking engagements at recruitment events such as high school and community college visits, college fairs, and on campus programs
  • Analyzing application and enrollment trends and developing appropriate territory recruitment strategies; assessing effectiveness and adjusting strategies as necessary in collaboration with the Recruitment and Outreach team
  • Evaluating the qualifications of prospective students making admissions decisions which are in the best interest of the student and the University
  • Maintaining a positive attitude that will promote a healthy and respectful culture as a member of the Admissions team
  • Traveling by car and plane for extended periods and working during irregular hours extensively, including late nights, early mornings, evenings and weekends for twelve to fifteen (12-15) weeks per year on a continuous and ongoing basis
  • Serving as an admissions college liaison assigned to a specific college
  • Providing support for talented, nonresident, and transfer student recruitment; multicultural outreach; early outreach; and/or selected recruitment by academic interest
  • This position requires routinely lifting 50 pounds

Recruitment and Outreach (50%)

  • Travel extensively, including weeknights and weekends, (approx. 10 weeks in the fall and 4-6 weeks in the spring) to promote Western Washington University to prospective first year and transfer students to meet university enrollment goals
  • Counsel, advise, and maintain positive contact with prospective students and their families, regarding admission requirements, financial aid and scholarships, and campus life.
  • Present to large and small groups of students and guests at on- and off-campus events including high school visits, college fairs, campus visit programs, application workshops, community events and parent nights.
  • Manage and develop recruitment strategies in conjunction with overall recruitment goals. Review and analyze data to determine schools, fairs, and events to attend/visit; and review and analyze data to effectively recruit students to meet University goals.
  • Work closely with the Assistant Director for Diversity, Access and Equity to insure that the University is making every effort to attract and enroll diverse students from the region.
  • Develop and manage relationships with key constituents in territories to include high school and community college counselors, community based organizations and alumni, parents and students
  • Administer campus visit programs, including planning, assessment and oversight
  • Serve in an on-call advising capacity on a regular rotation in the Office of Admission providing excellent customer service to students, families and community members visiting campus as well as responding to phone and email inquiries

Admission and Scholarship Review (35%)

  • Responsible for making final (admit/deny/wait list) admission decisions for Freshmen and Running Start students within assigned territory
  • Evaluate qualifications within state and institutional guidelines to make admissions decisions and recommendations in the best interest of the student and the University
  • Assist with Transfer admission review as necessary
  • Participate in review of freshmen and transfer candidates for scholarship

Programs and Events (10%)

  • Attend and assist with the planning and execution of events and activities on behalf of the Office of Admissions as needed and assigned
  • Serve as admissions liaison to a specific college within the University as a point of contact for information and updates as well as partnership opportunities

Other Duties (5%)

  • Responsible for timely follow up with internal and external customers
  • Complete reports related to recruitment, schedule, travel, and special programs
  • Participate as an engaged and supportive member of the Admissions team by:
  • Participating in meetings, committees and special projects as appropriate
  • Assisting colleagues with team projects
  • Other duties as assigned

Required Qualifications:

  • Bachelor’s degree (earned by position’s start date)
  • Excellent interpersonal skills that include professional communication, relationship building, and the ability to clearly and concisely present information
  • Strong written and verbal communication skills, including excellent presentation abilities
  • Experience working effectively with diverse groups of people in a variety of settings
  • Demonstrated ability to effectively manage multiple priorities
  • Experience identifying and defining problems/alternatives and developing recommendations
  • Display strong planning and organizing skills, attention to detail, and ability to produce desired results
  • Ability to initiate and implement projects independently and as part of a team
Preferred Qualifications:
  • Bilingual ability (e.g. Spanish, Mandarin, Vietnamese, etc.)
  • Experience navigating available resources or participating in activities related to higher education and/or the 16-22-year-old prospective student market
  • Experience as a student leader, for example as a Student Admission Representative, Tour Guide, Resident Advisor, Peer Advisor, Orientation Leader, or similar student involvement

A complete application packet includes the following:
1) Cover letter addressing your experience related to the position responsibilities and required and preferred qualifications as well as explaining your interest in this position
2) Resume
3) A one-page response to the following prompt: Describe one experience where you successfully engaged and inspired an audience and what you learned from the experience that would relate to this position.
4) Please provide contact information for three professional references

All finalists will be required to submit a college transcript (unofficial is acceptable)
Academic Emphasis: N/A
Job Location: Bellingham, WA
Salary and Benefits: This is an administrative FLSA exempt position with an excellent benefits package, including over 4 weeks of vacation. Salary commensurate with experience.
Bargaining Unit: Not applicable

Other Information:
If you have questions about the application process please contact Julie Smith, Admissions Counselor Search Coordinator, at Julie.Smith@wwu.edu or (360) 650-7655.
Learn more about Western Washington University and the Office of Admissions. Please review the Conditions of Employment.

Job Posted: May 10, 2017
Closing Date: June 7, 2017
WWU is an equal opportunity/affirmative action employer, committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, persons with disabilities, Vietnam-era and disabled veterans are encouraged to apply. All new employees must comply with the immunization policy and show employment eligibility verification as required by the U.S. Citizen and Immigration Service before beginning work at WWU. A thorough background check will be conducted on all new hires. For disability accommodation, call (360) 650-3774.